Effective Date: October 01, 2024
At Sarasimart.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
1.1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (credit card details, etc.)
1.2. Non-Personal Information: We may also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited on our site
- Time and date of your visit
2. How We Use Your Information
2.1. We may use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders and account
- Improving our website and services
- Sending promotional materials and newsletters (if you have opted in)
- Responding to your inquiries and providing customer support
- Complying with legal obligations
3. Cookies
3.1. Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can choose to accept or decline cookies, but declining may prevent you from taking full advantage of the website.
4. Data Sharing and Disclosure
4.1. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to provide services to you (e.g., payment processing, shipping).
4.2. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Data Security
5.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6.1. You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request the deletion of your personal information, subject to our legal obligations
- Opt-out of marketing communications at any time
7. Changes to This Privacy Policy
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting a notice on our website or sending you an email. Please review this Privacy Policy periodically for the latest information on our privacy practices.
8. Contact Us
8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Address: No 80/11/S Panaluwa, Wataraka 10500 Padukka, Sri Lanka
Phone: 0716324412
Email: sarasimart@gmail.com